Refund policy
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at naturesrealinc@gmail.com. If your return is accepted, we’ll send you a return address, as well as instructions on how and where to send your package. once we have received the item, we will give you a full refund excluding shipping, shipping will only be refunded if it was a mistake on our end.
You can always contact us for any return question at naturesrealinc@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!